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Microsoft Dynamics 365

Microsoft Dynamics 365 Commerce

Overview

Pushing commerce to next levels of digital possibilities is the sole purpose of Dynamics 365 Commerce.

With Commerce your business can setup a retail channel model that covers in-store POS models, eCommerce sites, mobile sales capabilities and much more. Based on the product assortments and catalogues mapped to channel definitions, you can push your offerings to any customer, both from a retail B2C perspective as well as in B2B scenarios. Model out new pricing and commercial offerings and segment them by channel. Capture all sales no matter where they come from to drive near real time understanding of each day. Use product recommendations to drive up and cross selling capabilities. Deploy customer loyalty programs and capture updates everywhere.

Capabilities

 

  • Product merchandising
  • Channel management
  • Point of sales solutions
  • eCommerce sites
  • Product recommendations
  • Run promotions
  • Retail store replenishment and logistics
  • Return logistics
  • Click and collect
  • In store management
  • Clienteling
  • Ratings and reviews
  • Loyalty schemes

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